Frequently Asked Questions
Find answers to common questions about our premium cycling gear
How do I determine the correct frame size for my BMC bike?
You can use our comprehensive Size Guide found on each product page, which correlates your height and inseam measurement to the ideal frame geometry.
Are BMC bikes delivered fully assembled?
Bikes are shipped 95% assembled in our custom-engineered bike boxes. You will only need to install the handlebars, front wheel, and pedals.
Does my BMC frame come with a warranty?
Yes, we provide a standard 3-year warranty on all frames, which can be extended to 5 years by registering your bike on our website within 30 days of purchase.
Can I upgrade components on my bike without voiding the warranty?
As long as the components are compatible and installed by a certified mechanic, your frame warranty remains valid. However, the warranty does not cover the new components themselves.
How often should I service my BMC carbon fiber frame?
We recommend a professional inspection every 12 months or after any significant impact to ensure the structural integrity of the carbon layup.
Where can I find replacement parts for older BMC models?
We maintain a dedicated 'Small Parts' section on our webstore for hangers, grommets, and cockpit spares for models dating back up to 10 years.